This webinar introduces you to three reader-centred techniques and seven practical tips for making language plainer. After a quick look at what plain language is (and isn’t), we’ll discuss readers and how to shape documents to meet their needs. Then we’ll cover seven ways of revising language—such as using concrete terms, short sentences, and the ever-crucial verb—to make it easier to read. Along the way, we’ll examine real-life examples of how plain language can make even the most complex documents clear and easy to follow.